Maximize your ROI on labour
If your organization has been fortunate enough to make it this long there is no doubt you have went through a thinning process. Reducing your work force has been an important part of why you are still around.
The question now becomes how you get the most out of the employees who are left. Moral is low, orders are not what they once where. What can an organization do to ensure they are getting the most out of their work force and prepare for when the busy times come back.
You must believe the good times are coming back or else why would you still be in business? So again how do you get the most ROI on the investment you make with your existing employees and how do you prepare for when it gets busy again.
In my view the key to enable people to be the most they can be for your organization is to empower them with information. To open the communication lines between departments and individuals within the organization. Knowledge is power and the more an individual knows about their job the more efficient and effective they are going to be.
Your managers need access to information in a timely manner and they need to be held accountable for their results. If you have nothing to track and manage the results on a very frequent basis how will you know who is performing and who is not. The bigger question is how you can hold them responsible if you haven’t given them the tools to manage properly.
Introduction of ERP will allow you to ensure that communication is occurring. If everybody is using the system the work is on display for the entire organization to see and use.
ERP is a platform for your organization to always improve. It gives you the tools to not only track and monitor but also correct broken or clunky processes.
On of the most important paybacks of ERP is to empower your work force to lead the continuous improvement process. Once a user of the system sees how the software can make things simpler and life easier they are big proponents of the software. Leading them down a path of thinking that is “we could do it better if…….”
That is much better than I wonder whose next on the chopping block.
Motivate your staff by showing them that you are leading the charge to make your organization better. Give them tools to be better workers and mangers and improve your customer’s experience.
